Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to MILKS. The terms “we,” “us,” and “our” refer to MILKS. MILKS operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

MILKS is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they include important information about your legal rights, warranties, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or place of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.

To browse our store or purchase products, you may be asked to provide information including your email address, billing information, payment information, and shipping details.

You represent that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account.

SECTION 2 — OUR PRODUCTS

We make every reasonable effort to represent our products accurately. However, colours and product appearance may vary depending on your device, display settings, lighting, and other factors.

Product measurements, colours, materials, finishes, and other details may also have minor variations.

Product descriptions and availability may be updated at any time. We reserve the right to discontinue products or limit quantities available to any person, geographic region, or jurisdiction.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase from MILKS.

We reserve the right to accept, decline, modify, or cancel an order where reasonably necessary, including in cases involving product availability, payment issues, suspected fraud, pricing errors, or inaccurate order information.

An order is accepted once payment has been successfully processed and the order has been confirmed.

Please review your order carefully before submitting it. Once an order enters processing, cancellation or modification may no longer be possible.

If an order is changed or cancelled by us, we will attempt to contact you using the information provided with your order.

Purchases are subject to our Refund Policy.

Products purchased from MILKS are intended for personal or household use unless otherwise agreed.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without notice.

The price charged will be the price displayed when your order is placed and will appear in your order confirmation.

Unless otherwise stated, displayed prices may exclude applicable taxes, shipping charges, customs duties, or other charges.

You agree to provide accurate and current purchase, payment, billing, and account information.

You represent that you are authorized to use the payment method provided and agree to pay all applicable charges associated with your purchase.

SECTION 5 — SHIPPING AND DELIVERY

MILKS currently ships within the United States.

Shipping costs and available delivery options are displayed at checkout.

Delivery estimates are provided for convenience and may be affected by carrier delays, weather, holidays, operational disruptions, or other circumstances outside our reasonable control.

Additional information regarding shipping and delivery is available in our Shipping Policy.

SECTION 6 — INTELLECTUAL PROPERTY

The Services and their contents, including the MILKS name, trademarks, logos, graphics, artwork, product designs, photographs, videos, text, website design, and other creative materials, are owned by MILKS, its affiliates, or licensors and are protected by applicable intellectual property laws.

The Services are provided for personal, non-commercial use.

You may not reproduce, distribute, modify, republish, sell, commercially exploit, or create derivative works from our protected materials without prior written permission.

MILKS names, logos, marks, product names, designs, and slogans may not be used without prior written permission.

Shopify and other third-party trademarks appearing through the Services remain the property of their respective owners.

All rights not expressly granted are reserved.

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools, features, or services operated by third parties.

Such tools may be provided on an “as is” and “as available” basis and may be governed by separate terms established by their providers.

Your use of third-party tools is at your discretion and subject to the applicable provider’s terms.

New features, tools, or resources introduced through the Services will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links or functionality provided by third parties.

We are not responsible for the content, accuracy, policies, products, services, or practices of third-party websites or services.

Please review the applicable terms and policies before completing transactions or providing information through third-party services.

Questions concerning third-party products or services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

MILKS is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with MILKS.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and MILKS, including any injury, damage, or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with MILKS.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, Shopify may also collect and process certain personal information in connection with your access to and use of the Services.

Information submitted through the Services may be processed by Shopify and other service providers in locations outside your state or country of residence where necessary to provide the Services.

Please review our Privacy Policy for additional information.

SECTION 11 — FEEDBACK

If you submit reviews, suggestions, ideas, comments, photographs, or other feedback (“Feedback”), you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback where reasonably necessary to operate, improve, or promote the Services.

You represent that you have the necessary rights to submit such Feedback and that your submission does not violate the rights of another person or applicable law.

You remain responsible for the Feedback you submit.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Information appearing through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct such information and, where reasonably necessary, update or cancel affected orders.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable laws, infringe intellectual property rights, transmit malicious code, distribute spam, impersonate another person, provide fraudulent information, interfere with the operation or security of the Services, collect personal information without authorization, or engage in conduct that harms MILKS, Shopify, our customers, or third parties.

Unauthorized automated extraction, scraping, copying, resale, or exploitation of the Services or their content is prohibited.

We reserve the right to restrict or terminate access where these Terms are violated.

SECTION 14 — TERMINATION

We may suspend or terminate access to the Services where permitted by law, including when these Terms have been violated.

Any obligations or liabilities incurred before termination remain effective.

Provisions that by their nature should survive termination, including intellectual property, liability, indemnification, and governing-law provisions, will continue to apply.

SECTION 15 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available.”

We do not guarantee that access to the Services will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded or limited.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MILKS and its affiliates, partners, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

SECTION 17 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless MILKS, Shopify, and their respective affiliates, partners, employees, agents, contractors, licensors, and service providers from third-party claims arising from your violation of these Terms, applicable law, or the rights of another party.

SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

SECTION 19 — WAIVER AND ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with the policies referenced herein, constitute the agreement governing your use of the Services and supersede prior communications concerning the same subject matter.

SECTION 20 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations where permitted by applicable law.

SECTION 21 — GOVERNING LAW

These Terms and any separate agreements through which we provide the Services will be governed by applicable law and the jurisdiction applicable to the legal entity operating MILKS.